At Trendsflare, operated by Radiance software, we prioritize making your shopping experience enjoyable and reliable. In this policy, “we,” “us,” and “our” refer to Radiance software, while “you,” “your,” and “user” mean our valued customers. We are dedicated to delivering your orders promptly and professionally. This Shipping and Delivery Policy explains the terms and conditions related to shipping products purchased through our platform. By placing an order, you accept the terms outlined here.
We currently deliver to all postal codes within India. At present, international shipping is not available.
Orders are usually processed within 1 to 2 business days, excluding weekends and public holidays, from the moment your order is confirmed. After processing, you will receive an email confirmation containing all the relevant details.
Our regular shipping takes approximately 3 to 8 business days, ensuring your latest fashion picks reach you as quickly as possible.
If a delivery attempt is unsuccessful due to incorrect address details, the recipient not being available, or refusal to accept the package, the item will be returned to our warehouse. Customers can request a re-delivery in such cases .
If your order arrives damaged, please contact our customer support within 48 hours of delivery, providing photographic proof of the damage.
If a package is lost during transit, we will coordinate with the courier service to verify the situation and then offer a replacement or refund accordingly.
For any questions or concerns about shipping and delivery, please contact us at: radiancesoftware55@gmail.com
Thank you for choosing to shop with us. We’re committed to ensuring your orders reach you smoothly and on time!