General Risk Awareness 

At Radiance software, By placing an order on our website, customers acknowledge the inherent risks involved with online shopping. Despite our efforts to provide detailed product descriptions and accurate images, slight variations in color, texture, fit, or finish may occur due to factors such as screen resolution, lighting, or individual perception. We recommend thoroughly reviewing all product details and contacting our support team for any clarifications before making a purchase. 

Product Availability and Stock Risks 

All items listed on our platform are subject to availability. While we update our inventory regularly, sudden demand surges or technical glitches may cause occasional stock inconsistencies. In such cases, we reserve the right to cancel, adjust, or delay orders as necessary. Affected customers will be promptly notified and offered alternatives or refunds where applicable. 

Color Accuracy Disclaimer 

We aim to present product colors as precisely as possible. However, differences in monitor calibration, device screens, and lighting conditions may result in slight variations between the displayed colors and the actual products. Such differences are normal and do not qualify as defects or misrepresentation. 

Shipping and Delivery Risks 

After your order leaves our warehouse, it undergoes handling by third-party logistics providers. Although we collaborate with reliable couriers, delays, damages, or loss during transit can occur due to factors beyond our control. In these situations, we will support you to the best of our ability. Please contact our support team immediately if you notice any issues related to delivery. 

Third-Party Links and External Risks 

Our website functions independently and does not endorse or link to third-party sites or external platforms. We are not connected with any other websites, and any claims suggesting such affiliation should be treated cautiously. If you come across any unauthorized third-party websites claiming association or partnership with us, please alert us immediately. We do not take responsibility for content, transactions, or consequences arising from these unauthorized sources.